We’ve managed Reels content for brands across real estate, healthcare, food, fashion, and finance in Mumbai. And the single most common mistake we see — across every industry, every budget — is brands treating Reels like a shorter version of their TV ad.It isn’t. Reels are a fundamentally different medium. The rules are different. The audience’s patience is different. The...
A home baker in Chembur we know does ₹3 lakhs a month in revenue. She has no website. She has an Instagram page, a WhatsApp Business account, and a very organised catalog of voice-noted orders.She’s not the exception anymore. She’s the early proof of a shift that’s now gone mainstream.Social commerce — the ability to discover and buy something without ever leaving the social...
We had a client come to us last quarter — a skincare brand from Lower Parel — with a straightforward complaint. They’d spent ₹4 lakhs on Meta ads in three months and could trace exactly ₹90,000 in revenue back to those campaigns. Their previous agency had called this ‘brand building.’It wasn’t brand building. It was wasted money with a polite explanation attached.And...
Here’s a thing that happened to us recently. We were running a training session for a client’s internal marketing team in Powai — a reasonably sharp group of people. We asked the room: ‘Has anyone here Googled something in the last week and NOT scrolled past the first thing that appeared?’Out of twelve people, two raised their hands.That’s the reality of search...
There’s a running joke in our office that the best indicator of which brands are winning on quick commerce is the state of the co-founder’s phone at 11pm. Open Zepto. Search your category. Is your brand on the first screen? Or are you watching your competitors get the order?Quick commerce crossed ₹35,000 crore in 2025 and isn’t slowing down. But here’s what most brands...
Last month, one of our clients — a chartered accountant in Bandra — asked us something that stopped us mid-conversation. He said: ‘My nephew told me he found his last CA by asking ChatGPT. Am I on ChatGPT?’We checked. He wasn’t. And that’s a problem that’s going to get a lot more expensive before it gets better.In 2026, a growing chunk of how people find service...